2025 University of Macau Diploma Replacement & Duplicate Diploma Guide: Legal Remedies for Lost Certificates, Poor Grades, Withdrawal, and Incomplete Studies

Every year, many students and alumni of the University of Macau face the same frustrating problems: a lost original diploma, failed courses on a transcript, a GPA so low it triggers an academic warning, or even withdrawal before completing the degree. In a panic, many people search online for “fast duplicate diploma” services—only to waste money and risk legal trouble.

This article will not give you false promises, and it will not teach you anything unethical. Instead, I will break down the legitimate paths for handling University of Macau diploma replacement issues into three clear stages: Foundation, Strengthening, and Sprint. You will get a text-based recovery timetable, different strategies for different situations, and real student cases (fictional, as noted). If you are struggling with a lost graduation certificate, poor grades on a transcript, or withdrawal before finishing your degree, save this article now.

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1: Foundation — Identify Your Exact Academic Situation (Days 1–3)

The first mistake many people make with “University of Macau diploma replacement” is assuming that losing a graduation certificate and not finishing a degree are the same thing, or that poor grades can be “fixed” by getting a new, cleaner transcript. In reality, the University of Macau treats different academic record problems very differently. The most important task in the foundation stage is simple: figure out your current enrollment and certificate status. Do not rush into anything.

1. Clarify What You Are Actually Trying to Replace: Lost Certificate ≠ Incomplete Degree

Match your situation to one of the four common scenarios below:

• Scenario 1: You graduated, but your original diploma is lost
  This is the most typical—and most misunderstood—situation. The University of Macau generally will not reissue an identical copy of the original diploma. However, you can apply for an official certified true copy or a certification letter. These documents usually carry the same weight for job applications, immigration, and credential verification.

• Scenario 2: You graduated or are still enrolled, and you need an official transcript
  Transcripts can be requested multiple times, including sealed official versions for overseas university applications, visa purposes, or employment.

• Scenario 3: Poor grades or failed courses, but your student status is still active
  If you are still enrolled, the goal is not “replacement” but academic recovery: retaking courses, sitting for supplementary exams, or seeking academic support. If you have already graduated, your transcript cannot be altered. You can only strengthen your profile through supplementary documents, continuing education, or professional certificates.

• Scenario 4: Withdrawal or incomplete studies—no degree completed
  In this case, you cannot obtain a full bachelor’s diploma. However, you can apply for an official transcript of completed courses, a certificate of attendance, or a statement of study. If you want to continue your education later, you can pursue re-admission or transfer pathways.

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  Diploma from City University of Macau

2. Gather Your Basic Information and Materials

On Day 1, complete the following tasks:

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  Find your student ID number, passport/ID number, years of attendance, program name, and dates of entry and departure.

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  Visit the University of Macau Academic Registry website (e.g., reg.um.edu.mo) and locate the “certification of qualifications” or “transcript application” page.

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  Prepare a scanned PDF copy of your ID or passport.

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  Record the exact English name and Chinese name spelling used in the university’s records.

Materials to use: University of Macau Academic Registry website, your personal identification documents, and the email address you used as a student.

Time allocation: Days 1–3, about 1 hour per day. Do not contact the university immediately. Prepare your information first—this will save you time later.

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2: Strengthening — Categorized Actions and Document Preparation Graduation certificate, diploma, transcript, educational background, academic certification, production and purchase(Days 4–10)

In the strengthening stage, you need to start preparing documents and communicating with the university based on the scenario you identified earlier. This stage is where inaccurate information can waste a lot of time. Below are three separate paths. Please note that the following is based on general university policies and public procedures. Always refer to the latest notices from the University of Macau Academic Registry.

Scenario A: Lost Graduation Certificate — Official Certified True Copy / Certification Letter

Specific Tasks

1. Find the “Certified True Copy / Certification Letter Application” form on the Academic Registry website.

2. Fill in your personal details, year of graduation, and type of certificate. Indicate how many copies you need.

3. Pay the application fee. Payment is usually made online or by bank transfer. The amount is modest, but it may vary.

4. Choose delivery method: by mail or in-person pickup. Overseas addresses may require extra postage.

Time Allocation

• Days 4–5: Locate and download the application form. Confirm what supporting documents are required.

• Days 6–7: Complete and submit the application, then pay the fee.

• Days 8–10: Wait for the university’s confirmation email and prepare to receive the documents.

Materials to Use

• University of Macau Academic Registry certification page

• Scanned copy of ID or passport

• Graduation year and degree information

• A mailing address that can receive registered mail

Reminder: Do not trust any agent who promises “fast duplicate diploma” or “identical original copy.” The official certified true copy from the University of Macau is the legal and effective remedy. A fake certificate, once discovered, can ruin your employment, visa, and credential verification prospects.

Scenario B: Poor Grades / Failed Courses — Graduation certificate, diploma, transcript, educational background, academic certification, production and purchaseRepairing Your Academic Record

If You Are Still Enrolled: Focus on Recovery

• Immediately check whether the current semester still has a supplementary exam or course retake window.

• Contact your course instructor or department to ask about additional assignments, papers, or make-up exam opportunities.

• Book an appointment with academic advising or learning support services. The University of Macau has student affairs and learning support resources—do not be afraid to ask for help.

• If your GPA is critically low and you have received an academic warning, contact your academic advisor proactively and create a study plan.

If You Have Already Graduated: Focus on Explanation and Enhancement

• A transcript is a historical record. No legitimate university will delete failed courses for you. But you can apply for an official GPA explanation or class rank certificate as a supplementary document.

• If you are using the transcript to apply for a master’s degree or a job, attach a brief explanatory letter describing any objective reasons for poor grades.

• Strengthen your overall profile through professional certificates, short courses, or work experience. This is more effective than obsessing over old grades.

Time Allocation

• Days 4–6: Confirm whether a retake or supplementary exam is possible, or whether you can apply for supplementary proof.

• Days 7–8: Contact your academic advisor or the relevant department and submit a written request.

• Days 9–10: Adjust your strategy based on their response. If the record cannot be repaired, shift to profile enhancement.

Materials to Use

• The grades page in your student information system

• The course syllabus or department policy on retakes and supplementary exams

• Your academic advisor’s email address

• The official transcript application portal

Long-tail keyword naturally inserted: Many students search for “Can I still remedy poor grades after being withdrawn from the University of Macau?” or “How to fix failed courses on University of Macau transcript.” If your situation is serious enough that you have already been dismissed, continue to Scenario C.

Scenario C: Withdrawal / Incomplete Studies — How to Obtain Proof and Move Forward

Specific Tasks

1. Confirm your departure status: voluntary withdrawal, academic dismissal, or leave of absence without return.

2. Apply for an official transcript of completed courses or a certificate of study. This document can prove your academic history at the University of Macau.

3. If you still want to complete your degree, contact the admissions office or relevant department about re-admission policies. Some credits may be transferable.

4. If you plan to return to mainland China, check the requirements of the Chinese Service Center for Scholarly Exchange (CSCSE) for Macao study experiences. You will typically need an official transcript and a study certificate issued by the university.

Time Allocation

• Days 4–6: Confirm your enrollment status and contact the Academic Registry to ask which documents are available.

• Days 7–8: Submit the transcript / certificate of study application.

• Days 9–10: If you plan to reapply, prepare a personal statement and your existing transcript.

Materials to Use

• Withdrawal notice or departure email

• Academic Registry certification application form

• Admissions office contact information

• CSCSE official website

Note: If you withdrew or did not complete your studies, the University of Macau will not issue a full degree certificate, and there is no such thing as “replacing a diploma you never earned.” The legitimate path is to obtain an official study certificate, then continue your education or enter the workforce based on your actual situation. Be highly suspicious of any agency that claims you can get a diploma without finishing your degree.

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3: Sprint — Submission, Follow-Up, and Verification (Days 11–20)

By the sprint stage, you should know exactly what you need to apply for and have your documents ready. Now it is time to finish the job correctly. The most common mistakes in this stage are failing to follow up after submission, missing verification steps, or not having a backup plan.

1. Detailed Steps for Submitting Your Application

• Double-check that all personal information on the application forms matches the university’s records.

• If submitting online, save the confirmation page and application reference number.

• If mailing paper documents, use trackable courier or registered mail and keep the tracking number.

• After payment, take a screenshot or keep the receipt. This is crucial for later inquiries.

• Send a polite email to the relevant department to confirm that your materials are complete.

2. Credential Verification and Third-Party Review

If you need to work or continue studying in mainland China, you may need to complete credential verification. University of Macau degrees and official transcripts can usually be verified through the Chinese Service Center for Scholarly Exchange (CSCSE). You will need to:

• Provide an official certified true copy or official transcript.

• Upload electronic versions of your documents according to CSCSE requirements.

• Wait for the review and pay attention to email and SMS notifications.

If your destination country is not China, you may need the Macao SAR Government Tertiary Education Services Office or an apostille, depending on the receiving institution’s requirements.

3. Daily / Weekly Action Plan

Below is a text-based sprint-stage schedule you can follow directly:

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4. Diploma Replacement / Academic Recovery Timetable (Text-Based Table)

If you skipped the earlier sections, here is a consolidated table. Choose the path that matches your situation.

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5. Real Student Cases (Fictional, as Noted)

To help you understand the process more intuitively, I will share two cases. The following cases are adapted and fictionalized for illustration purposes only. They do not represent any promise from the university.

Case 1: Lost Graduation Certificate — Certified True Copy Obtained Within Two Weeks

Chen is a 2018 Bachelor of Finance graduate from the University of Macau. In late 2024, while preparing to switch jobs, Chen discovered that the original diploma was missing. The new employer required proof of qualification before the start date. Chen panicked and even saw online advertisements for “duplicate diploma” services. Fortunately, Chen followed the process in this article. In the foundation stage, Chen confirmed the situation was “graduated, certificate lost,” then applied for an official certified true copy. From submission to receipt took about 12 working days. The new employer accepted the certified true copy, and Chen started the new job smoothly.

Key takeaway: Chen did not buy a fake certificate. The official route took a reasonable amount of time and carried zero legal risk.

Case 2: Poor Grades Led to Withdrawal — Transfer and Degree Completion

Li was in her second year at the University of Macau when she received a withdrawal notice because her GPA fell below the university’s minimum requirement for two consecutive semesters. She felt that not finishing her degree meant the end of everything. Later, she applied for an official transcript of completed courses and a certificate of study. At the same time, she contacted an overseas university. That institution accepted some of her University of Macau credits and allowed her to transfer into the second year. She completed her bachelor’s degree in two and a half years and is now stable in her career.

Key takeaway: Withdrawal is not the end. The critical step is to obtain official proof of study quickly, then find a legitimate way forward.

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6. Frequently Asked Questions and Pitfalls to Avoid

• “How do I replace a lost University of Macau graduation certificate?”
  Answer: Apply for an official certified true copy or certification letter through the Academic Registry. The original diploma is usually not reissued.

• “Can I still remedy poor grades after being withdrawn from the University of Macau?”
  Answer: If you are still enrolled and have received a warning or dismissal notice, contact your academic advisor immediately to check for supplementary exams, retakes, or appeal opportunities. If you have already been withdrawn, apply for a transcript and certificate of study, then plan your next step.

• “How do I complete credential verification if I did not finish my University of Macau degree?”
  Answer: An incomplete degree cannot be verified as a full degree. However, the Chinese Service Center for Scholarly Exchange can verify your study history and completed courses. You need an official transcript and a study certificate from the university.

• “Where can I get a duplicate diploma for the University of Macau?”
  Answer: Only apply for an official certified true copy. Any “high-quality replica” or “original copy” is illegal and invalid, and may harm your credit record.

• “How long does University of Macau diploma replacement take?”
  Answer: Certified true copy and transcript applications usually take 1–3 weeks, depending on the university’s processing speed and mailing method. It is advisable to allow at least one month.

• Do not overpromise. No one can guarantee that you will receive your documents in three days, and no one can guarantee that you will be allowed to return to your original university after withdrawal. All remedies must be based on your actual situation and university policies.

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Conclusion: Replace Legally, Act Early

Whether you are a current student, an alumnus of the University of Macau, or someone dealing with poor grades or incomplete studies, the three most important things are: accurate judgment, complete documents, and a legal path. A lost graduation certificate can be replaced with an official certified true copy. Poor grades can be remedied through retakes or profile enhancement. If you withdrew before completing your degree, you can obtain a study certificate and start again.

To help you get started faster, I have prepared a free “University of Macau Credential Recovery Checklist.” It includes common Academic Registry contact details, a certified true copy application checklist, transcript request email templates, and key points for CSCSE verification. Click the placeholder link below to get it for free:

Click to Download: University of Macau Credential Recovery Checklist (Free)

If you found this article helpful, bookmark it or share it with someone who needs answers. You are also welcome to leave your specific situation in the comments, and I will try to reply. Your academic history at the University of Macau deserves to be preserved—and used correctly.